Overview
Discover how a custom e-commerce platform, built for Proper Pillow, enables on-the-spot purchases and enhances the shopping experience, leading to significant sales growth and customer satisfaction.
What You Need To Know
By developing a custom e-commerce platform, Proper Pillow transformed its retail operations, leading to increased sales, improved customer satisfaction, and streamlined processes.
Why It Matters
Providing an exceptional and seamless shopping experience is the key to customer satisfaction and business growth in the retail industry. A flexible, mobile-compatible e-commerce solution can drive sales and improve operational efficiency.
What HIC Did
HIC Global Solutions developed a Mobile POS and Custom E-Commerce Salesforce Module, building an enhanced shopping journey for customers from discovery to delivery, helping Proper Pillow connect with customers anytime, anywhere, on any mobile or tablet.
Overview
Discover how a custom e-commerce platform, built for Proper Pillow, enables on-the-spot purchases and enhances the shopping experience, leading to significant sales growth and customer satisfaction.
What You Need To Know
By developing a custom e-commerce platform, Proper Pillow transformed its retail operations, leading to increased sales, improved customer satisfaction, and streamlined processes.
Why It Matters
Providing an exceptional and seamless shopping experience is the key to customer satisfaction and business growth in the retail industry. A flexible, mobile-compatible e-commerce solution can drive sales and improve operational efficiency.
What HIC Did
HIC Global Solutions developed a Mobile POS and Custom E-Commerce Salesforce Module, building an enhanced shopping journey for customers from discovery to delivery, helping Proper Pillow connect with customers anytime, anywhere, on any mobile or tablet.
About The Company
Understanding the issue of sleep deprivation and restless sleep, Proper Pillow from California came forward with its product ‘Proper Pillow’ that allows sound sleep in proper alignment for both, back and side sleepers.
The Proper Pillow combines comfort with corrective and rejuvenating therapeutic properties that support the optimal alignment of the head, neck and spine. The benefits are powerful and real, helping to solve the chronic sleep-related problems that negatively affect people during the day.
About The Company
Understanding the issue of sleep deprivation and restless sleep, Proper Pillow from California came forward with its product ‘Proper Pillow’ that allows sound sleep in proper alignment for both, back and side sleepers.
The Proper Pillow combines comfort with corrective and rejuvenating therapeutic properties that support the optimal alignment of the head, neck and spine. The benefits are powerful and real, helping to solve the chronic sleep-related problems that negatively affect people during the day.
Challenges Faced
Real-Time Integration with Shipping Services
Coordinating with shipping services to generate and print shipping labels automatically upon order completion.
Issues with Scalability and Regional Management:
Managing operations across multiple sites and regions efficiently, ensuring consistent product availability and service levels.
On-the-Spot Purchases and User Experience
Enabling customers to purchase products instantly during roadshows required a user-friendly, mobile-compatible e-commerce solution.
Challenges Faced
Real-Time Integration with Shipping Services
Coordinating with shipping services to generate and print shipping labels automatically upon order completion.
Issues with Scalability and Regional Management:
Managing operations across multiple sites and regions efficiently, ensuring consistent product availability and service levels.
On-the-Spot Purchases and User Experience
Enabling customers to purchase products instantly during roadshows required a user-friendly, mobile-compatible e-commerce solution.
Challenges Faced
They were facing issues with
- Real-Time Integration with Shipping Services
- Issues with Scalability and Regional Management:
- On-the-Spot Purchases and User Experience
Coordinating with shipping services to generate and print shipping labels automatically upon order completion.
Managing operations across multiple sites and regions efficiently, ensuring consistent product availability and service levels.
Enabling customers to purchase products instantly during roadshows required a user-friendly, mobile-compatible e-commerce solution.
Proposed Solutions
The expert team of HIC created a Mobile POS, ‘Custom E-Commerce Salesforce Module’ that builds an enhanced shopping journey for the customers from discovery to delivery, helping them to connect with customers anytime, anywhere, on any mobile or tablet.
Building Custom E-Commerce Salesforce Module
We built a Custom E-Commerce Salesforce Module that helps the user to create its own account, choose the product of their own from the product items, and order them through.
Integration for Delightful Order Fulfillment Experience
- Leveraged Google Print to automatically generate labels for the shipments to process to warehouses as soon as the payment is made.
- BluePay is used for processing payments in this module. It works entirely inside the Salesforce environment saving both time and money.
Unified Products in one go:
- Enabled Cataloging product lists, product details, and prices to better understand different products and offer them in one go.
- Facilitated multiple sites and regions management easily
- Empowering Launching and managing multiple customers on multiple devices from a single, unified framework.
Proposed Solutions
The expert team of HIC created a Mobile POS, ‘Custom E-Commerce Salesforce Module’ that builds an enhanced shopping journey for the customers from discovery to delivery, helping them to connect with customers anytime, anywhere, on any mobile or tablet.
Building Custom E-Commerce Salesforce Module
We built a Custom E-Commerce Salesforce Module that helps the user to create its own account, choose the product of their own from the product items, and order them through.
Integration for Delightful Order Fulfillment Experience
- Leveraged Google Print to automatically generate labels for the shipments to process to warehouses as soon as the payment is made.
- BluePay is used for processing payments in this module. It works entirely inside the Salesforce environment saving both time and money.
Unified Products in one go:
- Enabled Cataloging product lists, product details, and prices to better understand different products and offer them in one go.
- Facilitated multiple sites and regions management easily
- Empowering Launching and managing multiple customers on multiple devices from a single, unified framework.
Proposed Solutions
The expert team of HIC created a Mobile POS, ‘Custom E-Commerce Salesforce Module’ that builds an enhanced shopping journey for the customers from discovery to delivery, helping them to connect with customers anytime, anywhere, on any mobile or tablet.
The solutions which we offered to them
- Building Custom E-Commerce Salesforce Module
- Integration for Delightful Order Fulfillment Experience
- Leveraged Google Print to automatically generate labels for the shipments to process to warehouses as soon as the payment is made.
- BluePay is used for processing payments in this module. It works entirely inside the Salesforce environment saving both time and money.
- Unified Products in one go:
- Enabled Cataloging product lists, product details, and prices to better understand different products and offer them in one go.
- Facilitated multiple sites and regions management easily
- Empowering Launching and managing multiple customers on multiple devices from a single, unified framework.
We built a Custom E-Commerce Salesforce Module that helps the user to create its own account, choose the product of their own from the product items, and order them through.
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