Salesforce and Walmart have come together to offer Walmart’s cutting-edge commerce technology and solutions to retailers helping them reimagine their local delivery and fulfillment options.
According to this deal, Walmart will offer its Walmart Store Assist technology and Walmart GoLocal local delivery solutions on Salesforce AppExchange enabling Salesforce Commerce Cloud users to leverage these technologies to provide convenient pick-up and delivery experiences to their customers.
Let us divulge more details about this new partnership. Continue Reading!
New Partnership: A win-win for all
As the retail environment gets tighter with customers expecting flawless in-store and online experiences with convenient fulfillment options, retailers are faced with challenges to live up to customer expectations.
At such times, Walmart’s recent endeavor to monetize its tech as the retail space gets more competitive is an interesting move. This deal with Salesforce will benefit Walmart and retailers alike.
As Salesforce puts it, Walmart will grow its business by offering its proven retail processes to Salesforce Commerce Cloud users. While retailers will be able to mitigate fulfillment challenges by accessing the same innovative scalable omnichannel technology Walmart uses.
Walmart Global Chief Technology Officer Suresh Kumar noted that the deal with Salesforce would aid Walmart in enhancing the experience for shoppers, which is an exciting development.
What Retailers will get from this partnership
- Store Assist technology to offer Buy Online, Pick Up In-Store option:
Store Assist, innovated by Walmart Commerce Technologies, empowers retailers to employ their nearby stores as delivery centers, improve picking actions, and allow for consistent, simple handoff experiences for shoppers or delivery personnel.
- Walmart Go Local to manage Local Deliveries
Retailers can take advantage of Walmart GoLocal to provide their buyers with dependable same-day delivery in a branded experience, allowing them to maintain their customer experience under their own label while scaling their local delivery solutions.
- Commerce Cloud and Order Management system for an omnichannel experience
Retailers can leverage artificial intelligence and real-time data to provide customers with connected, personalized experiences via Commerce Cloud and Order Management, allowing them to manage their customers’ omnichannel shopping experiences across a single platform.
Wrap Up
That was all about Salesforce’s new partnership with Walmart Technologies. Be sure to check them out in Salesforce AppExchange as they will be available starting this Spring. And if you need help implementing these solutions into your business, our Commerce Cloud experts are just a demo away! Get in touch!
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