Salesforce Success Anywhere World Tour 2021: Defining Success in the New Normal

Salesforce is constantly working to not lack behind and putting in efforts to communicate with their audience. Hence, they brought Dreamforce, Salesforce World Tour, Leading Through Change, and B-Well Together to our kitchen and living rooms. This time it is about defining success in the new normal with Salesforce Success Anywhere World Tour.

So, let’s dive deep into this blog and see what it was all about!

Know what Salesforce Success Anywhere World Tour was about

  • Salesforce Success Anywhere Tour– a new live original series was held in Washington D.C. with an in-studio audience. The Success Anywhere tour talked much about equality and Salesforce’s beliefs.

  • The event debuted on 24th March, streamed live from the US.

  • Salesforce donates $1m to support equitable access to vaccines and healthcare to underserved and marginalized communities.

  • Salesforce also helped the state of Texas that suffered from winter storms by raising relief funds.
Salesforce Success Anywhere World Tour, Salesforce Success Anywhere World Tour 2021

Marc Benioff’s Vision for the Future

  • Salesforce Chair and CEO Marc Benioff’s keynote began with appreciating the employees, the trailblazers, and the health workers who are constantly working to put the pandemic to an end.
  • Marc Benioff compared the event with the NBA bubble saying it’s their Trailblazer bubble.
  • He talked about Salesforce’s core values- Trust, Customer Success, Innovation, and Equality.
  • Salesforce’s target to generate $50B in FY’26.
  • He asserted on the CRM giant once again becoming the #1CRM software.
  • Also, The fact that 69% of the people believe the pandemic will forever change the way they work.
  • Marc talked about the business journey in the new normal. Moving ahead from Cloud 1.0 to now Cloud 3.0- where the future works!

New Normal and Salesforce’s approach of work

Marc Benioff shared how Salesforce is moving ahead in the new normal with the help of its smart innovations. Such as,

  • Pandemic Accelerating Work From Anywhere
  • Pandemic Accelerating Trusted Relationships & Technology
  • Pandemic Accelerating the Trust Divide
  • Pandemic Accelerating New Business Operating Model
  • And, Pandemic Accelerating Business As the Greatest Platform for Change

Marc Benioff also talked about how every industry is accelerating digital transformation, be it Financial Services, Transportation & Hospitality, Healthcare & Life Sciences, Public Sector, Media, or any other sector.

Furthermore, He talked about Hyperforce and Einstein bringing trusted AI to the Customer 360 platform.

Bret Taylor’s words: Major Highlights

  • Salesforce’s COO Bret Taylor talked about Salesforce’s efforts in making global vaccine distribution and management easy.
  • Also, he emphasized the Customer 360 platform, helping to find Success From Anywhere!
  • Furthermore, he talked about virtual selling and how it is going to stay for a long time.
  • Also, Tableau will now come directly to Salesforce Sales Cloud. Business teams can now use predictive analytics easily.

Also, Jessica Tisch, Commissioner and Citywide CIO, NYC Department of Information Technology & Telecommunications, shared her experiences. And, finally, the event ended with a performance by Sara Bareilles, Grammy Award-Winning Artist.

We hope that you liked this interesting coverage of Salesforce Success Anywhere World Tour. Keep on reading our blogs, and we will be back with more interesting updates! Also, if you would like to incorporate Salesforce Services into your business, you can get in touch with us. Schedule your personalized demo call with experts today!

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