March 4, 2020 By Team HIC

Salesforce Page Layouts for Trimming Access Times, enabling Agent Productivity, and Interoperability for a Salesforce solutions firm serving legal institutions

Salesforce Page Layouts for Trimming Access Times, enabling Agent Productivity, and Interoperability for a Salesforce solutions firm serving legal institutions

Highlights

  • Agent productivity expanded to counsel more cases.
  • The inefficiency of tab trails replaced by Single View convenience.
  • Broader access to Layout preferences.
  • Climb in inter-departmental operability for Records.

Highlights

  • Agent productivity expanded to counsel more cases.
  • The inefficiency of tab trails replaced by Single View convenience.
  • Broader access to Layout preferences.
  • Climb in inter-departmental operability for Records.

Overview

Discover how customized Salesforce Page Layouts transform legal document processing and case management for Advologix, a digital consultancy serving legal institutions.

What You Need To Know

Advologix faced a critical challenge with their clients’ agents drowning in a sea of tabs and pages, desperately trying to piece together case information scattered across multiple departmental views, causing a significant barrier to efficient legal service delivery.

Why It Matters

As legal matters grow increasingly complex and interdisciplinary, the need for seamless interdepartmental collaboration becomes more crucial. By streamlining access to case files and enabling cross-departmental visibility, legal firms can not only boost their productivity but also enhance the quality of their legal counsel

What HIC Global Solutions Did

HIC Global Solutions engineered a dynamic Lightning Component that serves as the foundation for multiple, custom page Layouts, revolutionizing how Advologix’s clients interact with their Salesforce environment.

Overview

Discover how customized Salesforce Page Layouts transform legal document processing and case management for Advologix, a digital consultancy serving legal institutions.

What You Need To Know

Advologix faced a critical challenge with their clients’ agents drowning in a sea of tabs and pages, desperately trying to piece together case information scattered across multiple departmental views, causing a significant barrier to efficient legal service delivery.

Why It Matters

As legal matters grow increasingly complex and interdisciplinary, the need for seamless interdepartmental collaboration becomes more crucial. By streamlining access to case files and enabling cross-departmental visibility, legal firms can not only boost their productivity but also enhance the quality of their legal counsel

What HIC Global Solutions Did

HIC Global Solutions engineered a dynamic Lightning Component that serves as the foundation for multiple, custom page Layouts, revolutionizing how Advologix’s clients interact with their Salesforce environment.

About The Client

Headquartered in Sugar Land, Texas, Advologix is a digital consultancy that processes legal documents and case matters for several law firms, legal departments, and public service organizations.

It devises centralized information management systems for legal establishments and institutions. Its core directive is to streamline case processing until it is resolved.

About The Client

Headquartered in Sugar Land, Texas, Advologix is a digital consultancy that processes legal documents and case matters for several law firms, legal departments, and public service organizations.

It devises centralized information management systems for legal establishments and institutions. Its core directive is to streamline case processing until it is resolved.

Challenges Faced

As a Salesforce solution firm to legal institutions of varying interests

Clients frequently requested enhancements to improve access to case file Records, indicating a widespread issue in information retrieval.

Agents at client firms had to navigate between multiple departmental pages for each Legal Filing, artificially inflating access times and reducing productivity.

The siloed nature of information across different departments hindered comprehensive case evaluation and collaboration.

As client firms grew and took on more complex cases, the existing system struggled to accommodate increased data and user loads efficiently.

Challenges Faced

As a Salesforce solution firm to legal institutions of varying interests

Clients frequently requested enhancements to improve access to case file Records, indicating a widespread issue in information retrieval.

Agents at client firms had to navigate between multiple departmental pages for each Legal Filing, artificially inflating access times and reducing productivity.

The siloed nature of information across different departments hindered comprehensive case evaluation and collaboration.

As client firms grew and took on more complex cases, the existing system struggled to accommodate increased data and user loads efficiently.

Challenges Faced

As a Salesforce solution firm to legal institutions of varying interests

Advologix would frequently encounter the following challenges
  • Inefficient Record Access
  • Clients frequently requested enhancements to improve access to case file Records, indicating a widespread issue in information retrieval.

  • Excessive Page Switching
  • Agents at client firms had to navigate between multiple departmental pages for each Legal Filing, artificially inflating access times and reducing productivity.

  • Limited Interdepartmental Visibility
  • The siloed nature of information across different departments hindered comprehensive case evaluation and collaboration.

  • Scalability Concerns
  • As client firms grew and took on more complex cases, the existing system struggled to accommodate increased data and user loads efficiently.

Solutions Offered

Upon thorough evaluation, HIC Global Solutions proposed a comprehensive overhaul of Advologix’s Salesforce interface.

Created and configured a versatile Lightning Component to serve as the foundation for multiple, custom page Layouts.

Designed the component to be accessible and launched from any object, enabling record editing from any location within the Salesforce environment.

Implemented a system for adding tabs to different departmental views, enhancing cross-functional collaboration and information sharing.

Provided broader access to Layout preferences, allowing users to tailor their interface to their specific needs and workflows.

Solutions Offered

Upon thorough evaluation, HIC Global Solutions proposed a comprehensive overhaul of Advologix’s Salesforce interface.

Created and configured a versatile Lightning Component to serve as the foundation for multiple, custom page Layouts.

Designed the component to be accessible and launched from any object, enabling record editing from any location within the Salesforce environment.

Implemented a system for adding tabs to different departmental views, enhancing cross-functional collaboration and information sharing.

Provided broader access to Layout preferences, allowing users to tailor their interface to their specific needs and workflows.

Solutions Offered

Upon thorough evaluation, HIC Global Solutions proposed a comprehensive overhaul of Advologix’s Salesforce interface.

The solutions which we offered to them
  • Building Dynamic Lightning Component
  • Created and configured a versatile Lightning Component to serve as the foundation for multiple, custom page Layouts.

  • Providing Universal Accessibility
  • Designed the component to be accessible and launched from any object, enabling record editing from any location within the Salesforce environment.

  • Increasing Interdepartmental Interoperability
  • Implemented a system for adding tabs to different departmental views, enhancing cross-functional collaboration and information sharing.

  • Enabling Customizable User Experience
  • Provided broader access to Layout preferences, allowing users to tailor their interface to their specific needs and workflows.

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