Overview
See how HIC Global Solutions developed a custom Salesforce site for Ststays, enabling them to aggregate data from various hotel booking websites and provide comparative pricing to customers
What You Need To Know
Ststays needed a solution to consolidate hotel pricing data from multiple sources and present it to customers in a user-friendly manner, while also improving their internal data management and decision-making processes.
Why It Matters
Salesforce custom site enables the creation of dynamic, data-driven public websites already integrated with one’s organization’s Salesforce; building a web experience that shows one’s data online and processes their customers through it.
What HIC Did
HIC Global Solutions created a custom Salesforce site with API integrations to fetch and compare hotel pricing data, while also implementing advanced analytics and automation features.
Overview
See how HIC Global Solutions developed a custom Salesforce site for Ststays, enabling them to aggregate data from various hotel booking websites and provide comparative pricing to customers
What You Need To Know
Ststays needed a solution to consolidate hotel pricing data from multiple sources and present it to customers in a user-friendly manner, while also improving their internal data management and decision-making processes.
Why It Matters
Salesforce custom site enables the creation of dynamic, data-driven public websites already integrated with one’s organization’s Salesforce; building a web experience that shows one’s data online and processes their customers through it.
What HIC Did
HIC Global Solutions created a custom Salesforce site with API integrations to fetch and compare hotel pricing data, while also implementing advanced analytics and automation features.
About St Stays
Based out in Toronto, Ontario, Ststays offers bookings from over 30 sources for short-term rental property owners & hosts promising more bookings at higher prices, higher occupancy in the low season, and income independent from one listing site.
Their services not only allow their hosts around the world to achieve these goals, it allow their hosts to do more with less time. Their services do all the heavy lifting & automation while allowing their hosts to focus on what they do best, hosting!
They have experience. They have been assisting hosts since 2013 and today have partnerships with over 30 booking sources that expose their listings to 100+ million visitors a month. They are dedicated to their promise: More Bookings & Site Independence with Time Saved.
About St Stays
Based out in Toronto, Ontario, Ststays offers bookings from over 30 sources for short-term rental property owners & hosts promising more bookings at higher prices, higher occupancy in the low season, and income independent from one listing site.
Their services not only allow their hosts around the world to achieve these goals, it allow their hosts to do more with less time. Their services do all the heavy lifting & automation while allowing their hosts to focus on what they do best, hosting!
They have experience. They have been assisting hosts since 2013 and today have partnerships with over 30 booking sources that expose their listings to 100+ million visitors a month. They are dedicated to their promise: More Bookings & Site Independence with Time Saved.
Challenges Faced
Several Challenges posed a hindrance in providing a seamless booking experience for StStays-
Fragmented Price Information
The team faced difficulty in aggregating and comparing prices from various hotel booking websites.
Manual Data Entry
Manually entering and comparing data from multiple sources consumed a lot of time.
Limited Customer Insights
Lack of unified customer view and personalized offerings resulted in missed opportunities and delayed service.
Inefficient Decision-Making
Absence of real-time analytics hampered strategic business decision makings.
Challenges Faced
Several Challenges posed a hindrance in providing a seamless booking experience for StStays-
Fragmented Price Information
The team faced difficulty in aggregating and comparing prices from various hotel booking websites.
Manual Data Entry
Manually entering and comparing data from multiple sources consumed a lot of time.
Limited Customer Insights
Lack of unified customer view and personalized offerings resulted in missed opportunities and delayed service.
Inefficient Decision-Making
Absence of real-time analytics hampered strategic business decision makings.
Challenges Faced
Several Challenges posed a hindrance in providing a seamless booking experience for StStays-
They were facing issues with
- Fragmented Price Information
- Manual Data Entry
- Limited Customer Insights
- Inefficient Decision-Making
The team faced difficulty in aggregating and comparing prices from various hotel booking websites.
Manually entering and comparing data from multiple sources consumed a lot of time.
Lack of unified customer view and personalized offerings resulted in missed opportunities and delayed service.
Absence of real-time analytics hampered strategic business decision makings.
Solution Offered
With HIC Global Solution’s services API integration and Salesforce Customization, a Salesforce custom site was built that took the Ststay customer experience to a new era.
API Integration for Data Aggregation and Comparison
Implemented API integrations to fetch and compare hotel pricing data from various sources.
Creation of a Centralized Database
Created a centralized database for a unified customer view of all customer information and interactions.
Advanced Analytics Tool Development
Developed predictive analytics tools with powerful reporting and dashboards.
Built Workflows to automate Processes
Streamlined routine tasks, marketing campaigns, and customer review analysis.
Set Personalization
Enabled targeted discounts and personalized offerings based on customer data for personalized customer experience
Solution Offered
With HIC Global Solution’s services API integration and Salesforce Customization, a Salesforce custom site was built that took the Ststay customer experience to a new era.
API Integration for Data Aggregation and Comparison
Implemented API integrations to fetch and compare hotel pricing data from various sources.
Creation of a Centralized Database
Created a centralized database for a unified customer view of all customer information and interactions.
Advanced Analytics Tool Development
Developed predictive analytics tools with powerful reporting and dashboards.
Built Workflows to automate Processes
Streamlined routine tasks, marketing campaigns, and customer review analysis.
Set Personalization
Enabled targeted discounts and personalized offerings based on customer data for personalized customer experience
Solution Offered
With HIC Global Solution’s services API integration and Salesforce Customization, a Salesforce custom site was built that took the Ststay customer experience to a new era.
The solutions which we offered to them
- API Integration for Data Aggregation and Comparison
- Creation of a Centralized Database
- Advanced Analytics Tool Development
- Built Workflows to automate Processes
- Set Personalization
Implemented API integrations to fetch and compare hotel pricing data from various sources.
Created a centralized database for a unified customer view of all customer information and interactions.
Developed predictive analytics tools with powerful reporting and dashboards.
Streamlined routine tasks, marketing campaigns, and customer review analysis.
Enabled targeted discounts and personalized offerings based on customer data for personalized customer experience
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