Overview
Learn how HIC Global Solutions implemented Access Control with Salesforce for Wave Computing, streamlining their process of generating leads, managing them, and converting them into opportunities while ensuring data security and confidentiality.
What You Need To Know
Wave Computing needed to improve its data access control to maintain client confidentiality while streamlining lead generation and management processes.
Why It Matters
Maintaining data security and swift output delivery plays a crucial role in the software and patent industry for serving prominent clientele and protecting intellectual property.
What HIC Did
HIC Global Solutions implemented Access Control with Salesforce, providing layered security and flexibility to accommodate Wave Computing’s business needs.
Overview
Learn how HIC Global Solutions implemented Access Control with Salesforce for Wave Computing, streamlining their process of generating leads, managing them, and converting them into opportunities while ensuring data security and confidentiality.
What You Need To Know
Wave Computing needed to improve its data access control to maintain client confidentiality while streamlining lead generation and management processes.
Why It Matters
Maintaining data security and swift output delivery plays a crucial role in the software and patent industry for serving prominent clientele and protecting intellectual property.
What HIC Did
HIC Global Solutions implemented Access Control with Salesforce, providing layered security and flexibility to accommodate Wave Computing’s business needs.
About Wave Computing
Based in Campbell, California, Wave Computing is a VC-backed company that is revolutionizing artificial intelligence with its dataflow-based chips, systems, and software that deliver orders of magnitude performance improvements over legacy architectures.
The company’s vision is to bring deep learning to customers’ data wherever it may be—from the edge to the data center—helping accelerate time-to-insight. Combined with MIPS, Wave now has over 400 granted and pending patents and hundreds of customers worldwide.
About Wave Computing
Based in Campbell, California, Wave Computing is a VC-backed company that is revolutionizing artificial intelligence with its dataflow-based chips, systems, and software that deliver orders of magnitude performance improvements over legacy architectures.
The company’s vision is to bring deep learning to customers’ data wherever it may be—from the edge to the data center—helping accelerate time-to-insight. Combined with MIPS, Wave now has over 400 granted and pending patents and hundreds of customers worldwide.
Challenges Faced
While managing their data access and lead generation processes, Wave Computing encountered the following challenges
Data Security Concerns
Risk of customers accidentally accessing data stored in another customer’s Salesforce instance.
Complex Hierarchical Structure
Difficulty in creating cases with an overview of each hierarchical structure.
Inefficient Access Management
Manual processes for granting and managing access led to duplicate efforts and increased administrative workload.
Challenges Faced
While managing their data access and lead generation processes, Wave Computing encountered the following challenges
Data Security Concerns
Risk of customers accidentally accessing data stored in another customer’s Salesforce instance.
Complex Hierarchical Structure
Difficulty in creating cases with an overview of each hierarchical structure.
Inefficient Access Management
Manual processes for granting and managing access led to duplicate efforts and increased administrative workload.
Challenges Faced
While managing their data access and lead generation processes, Wave Computing encountered the following challenges
They were facing issues with
- Data Security Concerns
- Complex Hierarchical Structure
- Inefficient Access Management
Risk of customers accidentally accessing data stored in another customer’s Salesforce instance.
Difficulty in creating cases with an overview of each hierarchical structure.
Manual processes for granting and managing access led to duplicate efforts and increased administrative workload.
Solutions Offered
Understanding the challenges, HIC Global Solutions implemented Access Control with Salesforce to streamline Wave Computing’s lead generation process in Salesforce.
Set up a Layered Security System
Implemented a flexible security system that regulates who can view or use resources in the computing environment.
Customized Access Control
Provided admin-level control over what employees can see, create, or delete on particular objects.
Hierarchical Case Management
Developed a system to create cases with an overview of each hierarchical structure.
Centralized Admin Control
Streamlined the access control process through a single admin interface.
Solutions Offered
Understanding the challenges, HIC Global Solutions implemented Access Control with Salesforce to streamline Wave Computing’s lead generation process in Salesforce.
Set up a Layered Security System
Implemented a flexible security system that regulates who can view or use resources in the computing environment.
Customized Access Control
Provided admin-level control over what employees can see, create, or delete on particular objects.
Hierarchical Case Management
Developed a system to create cases with an overview of each hierarchical structure.
Centralized Admin Control
Streamlined the access control process through a single admin interface.
Solutions Offered
Understanding the challenges, HIC Global Solutions implemented Access Control with Salesforce to streamline Wave Computing’s lead generation process in Salesforce.
The solutions which we offered to them
- Set up a Layered Security System
- Customized Access Control
- Hierarchical Case Management
- Centralized Admin Control
Implemented a flexible security system that regulates who can view or use resources in the computing environment.
Provided admin-level control over what employees can see, create, or delete on particular objects.
Developed a system to create cases with an overview of each hierarchical structure.
Streamlined the access control process through a single admin interface.
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