Overview
Explore how the integration of a Salesforce Connected App revolutionized communication and streamlined business processes at Data Management
What You Need To Know
Data Management faced challenges with their existing system, leading to prolonged customer wait times and manual processes.
Why It Matters
In today’s fast-paced business environment, efficient communication, automated processes, and a flexible platform are essential for business success.
What HIC Did
HIC created a connected app that connects Salesforce CRM and third-party systems directly through a package without involving hours of processes and codes.
Overview
Explore how the integration of a Salesforce Connected App revolutionized communication and streamlined business processes at Data Management
What You Need To Know
Data Management faced challenges with their existing system, leading to prolonged customer wait times and manual processes.
Why It Matters
In today’s fast-paced business environment, efficient communication, automated processes, and a flexible platform are essential for business success.
What HIC Did
HIC created a connected app that connects Salesforce CRM and third-party systems directly through a package without involving hours of processes and codes.
About Company
Data Management, established in 1961, specializes in providing comprehensive solutions for marketing programs and database management. They serve a wide range of clients, with a focus on efficiency and cost-effectiveness.
DMI has the latest online cloud-based interactive technology supported by extensive security measures throughout our facility. Located in Stoneville, NC, its data processing facility is 25 miles from Greensboro. Because of FTP and e-mail transmission, data is immediately available for production anywhere in the country.
About Company
Data Management, established in 1961, specializes in providing comprehensive solutions for marketing programs and database management. They serve a wide range of clients, with a focus on efficiency and cost-effectiveness.
DMI has the latest online cloud-based interactive technology supported by extensive security measures throughout our facility. Located in Stoneville, NC, its data processing facility is 25 miles from Greensboro. Because of FTP and e-mail transmission, data is immediately available for production anywhere in the country.
Challenges Faced
The hodgepodge system was hardly in alignment with the idea of Data Management in their business processes. They faced several challenges while connecting the customer with the system.
Disjointed Systems
The existing system at Data Management was fragmented, hindering efficient business processes.
Prolonged Customer Wait Times
Customers experienced lengthy waiting periods to connect and access products or services.
Manual Processes
The absence of automation led to time-consuming manual efforts, impacting productivity.
Lack of Flexibility
The system lacked adaptability, necessitating a more flexible platform to streamline processes.
Challenges Faced
The hodgepodge system was hardly in alignment with the idea of Data Management in their business processes. They faced several challenges while connecting the customer with the system.
Disjointed Systems
The existing system at Data Management was fragmented, hindering efficient business processes.
Prolonged Customer Wait Times
Customers experienced lengthy waiting periods to connect and access products or services.
Manual Processes
The absence of automation led to time-consuming manual efforts, impacting productivity.
Lack of Flexibility
The system lacked adaptability, necessitating a more flexible platform to streamline processes.
Challenges Faced
The hodgepodge system was hardly in alignment with the idea of Data Management in their business processes. They faced several challenges while connecting the customer with the system.
They were facing issues with
- Disjointed Systems
- Prolonged Customer Wait Times
- Manual Processes
- Lack of Flexibility
The existing system at Data Management was fragmented, hindering efficient business processes.
Customers experienced lengthy waiting periods to connect and access products or services.
The absence of automation led to time-consuming manual efforts, impacting productivity.
The system lacked adaptability, necessitating a more flexible platform to streamline processes.
The Solution
Recognizing the client’s needs, developers at HIC Global Solutions created a connected app that establishes and manages communication between Salesforce CRM and other systems, using Visual Pages to interpret authorization messages that systems exchange.
Creating & Deploying Connected App
Created and deployed a connected app in Salesforce that would create Remote site settings automatically instead of creating it manually every time.
Automating Communication between the visual force pages and clients
Automated connections between the customer with the system without going through a long complicated process with one integrated system to manage many parts of the business.
The Solution
Recognizing the client’s needs, developers at HIC Global Solutions created a connected app that establishes and manages communication between Salesforce CRM and other systems, using Visual Pages to interpret authorization messages that systems exchange.
Creating & Deploying Connected App
Created and deployed a connected app in Salesforce that would create Remote site settings automatically instead of creating it manually every time.
Automating Communication between the visual force pages and clients
Automated connections between the customer with the system without going through a long complicated process with one integrated system to manage many parts of the business.
The Solution
Recognizing the client’s needs, developers at HIC Global Solutions created a connected app that establishes and manages communication between Salesforce CRM and other systems, using Visual Pages to interpret authorization messages that systems exchange.
The solutions which we offered to them
- Creating & Deploying Connected App
- Automating Communication between the visual force pages and clients
Created and deployed a connected app in Salesforce that would create Remote site settings automatically instead of creating it manually every time.
Automated connections between the customer with the system without going through a long complicated process with one integrated system to manage many parts of the business.
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