The global CRM leader, Salesforce, recently announced the new Patient 360 for Health innovations to help healthcare providers deliver personalized patient care while lowering costs and increasing efficiency.
Speaking about Patient 360 for Health, this new Salesforce product provides industry-specific solutions to scale their patient experiences at any leg of their care journey.
And, the newest innovations in Patient 360 for Health include cost-saving automation, real-time data, and personalized intelligence that enables the healthcare industry to create trusted, connected relationships between patients, providers, and payers.
What’s driving the news
The Healthcare industry is experiencing turbulent times amidst ongoing economic headwinds and crisis-level labor shortages.
In such times, it is more crucial than ever to invest in streamlined solutions that increase their time-to-value, cost savings, and efficiency, all while delivering excellent patient care.
Plus, with healthcare companies witnessing an average of 25% savings on operational costs after using Salesforce, these innovations in Patient 360 will further increase their productivity.
New Features of Patient 360
As a part of 13 industry-specific solutions announced by Salesforce in Dreamforce 2022, Patient 360 has the following new features:
Behavioral Health
This feature will make personalized engagement with mental and behavioral health patients throughout their care journey more streamlined and efficient.
Now, Patients’ histories can be retrieved quickly and standardized assessments can be shared in real-time by behavioral health specialists.
Even crisis center counselors can identify emergencies in real-time and offer solutions or escalate them to the right resource for help in case of mental breakdowns.
Advanced Therapy Management
This feature helps pharma companies to maintain full visibility into their complete advanced therapy treatment processes for patients, connecting everyone involved in the process.
Patients receiving advanced therapy now have all visits scheduled together by treatment center care coordinators, right from initial referral, and consent to blood sampling and infusion.
Salesforce Genie for Healthcare
Genie allows care providers to create more comprehensive patient profiles by integrating clinical and non-clinical data in real time.
With an automatic notification alert on patient health, care managers can coordinate on Slack to help the patient in real-time.
Wrap Up
As Salesforce extends the new Patient 360 innovations through the Salesforce partner ecosystem, reaching out to a trusted Salesforce Consulting partner to implement these innovations would be the right move.
Contact us at HIC Global Solutions to get started with your desired industry-specific solution today!
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