The three-day mega Salesforce event Dreamforce just got over in San Francisco’s Downtown Area. The CRM giant Salesforce had to brainstorm and not miss a beat with its annual event, which is why in 2020, Dreamforce was completely reimagined as it went fully digital. Dreamforce came to our living rooms and kitchens, allowing us to watch it from the comfort of our homes or just where we like it.
In 2021, thousands of trailblazers gathered together at Dreamforce International Park on Howard St. in downtown San Francisco for the annual event. These attendees were vaccinated and tested. Also, Salesforce followed several safety protocols to ensure everything was safe. More than a hundred thousand trailblazers joined the event on Salesforce+, an all-new Salesforce streaming service.
Also, the event had special guest appearances by the likes of Metallica, the Foo Fighters, Lionel Ritchie, and Jason Sudeikis, also known as Ted Lasso.
Key Highlights Of Dreamforce 2021: Success Anywhere, Dreamforce Everywhere
Here we have curated some of the best parts of the Dreamforce 2021. Let’s begin!
CEO Marc Benioff’s Keynote: Welcome To The Trusted Enterprise
The event kicked off with CEO Marc Benioff’s keynote. Marc talked about Salesforce’s vision of the Trusted Enterprise. Also, he talked about the challenges a business faces and how Salesofcr has helped multiple companies sustain despite the pandemic. Furthermore, he stated that organizations must address these challenges to become trusted enterprises.
Slack Digital HQ Innovations
Salesforce announced Slack Digital HQ innovations at the Dreamforce 2021. These innovations would help businesses improve collaboration in their teams and empower them to have asynchronous working.
Salesforce announced Slack Digital HQ innovations across all industries and in:
- Sales
- Service
- Marketing
- Commerce
- Digital Experiences
- Platform
- Trailhead
- Analytics
- Mulesoft
- Quip
Salesforce and AWS deepen their partnership
Salesforce also announced to bring a new suite of technology that will help businesses build their digital HQs. This announcement includes Salesforce + Slack integrations and innovations, new additions to virtual selling, health and safety, and its elevated commitment for Net Zero and overall sustainability.
Salesforce becomes a Net Zero Company
Salesforce announced that it is a Net Zero company and has achieved 100% renewable energy for all its operations. Also, Salesforce announced Sustainability Cloud 2.0, which helps customers reach the path of Net-Zero. Salesforce would also help organizations track and reduce their carbon emissions and become a sustainable business.
Salesforce Announces Health Cloud 2.0
In the Dreamforce event, Salesforce announced its Health Cloud 2.0. This technology will help businesses and governments to deliver better health and safety. Hence, this would enable companies to take care of the well-being of their employees, customers, and communities.
Salesforce Introduces Trailhead for Slack
Salesforce has announced Trailhead for Slack which will allow companies to drive enablement, onboarding, and reskilling using new channels so that on-the-job learning doesn’t stop. Trailhead for Slack will be generally available. The features of Trailhead for Slack are:
- Trailhead Search Slash Command
- Recommended Learning
- And, Home Tab
Wrap Up
So, there you have it! While we welcome these technologies and prepare to use them. We wait for the next Dreamforce and once again gear up for the biggest Salesforce event. We hope that you liked this interesting blog and it was helpful for you.
Also, if you are looking forward to implementing these technologies into your business, then dedicated Salesforce experts can help. Contact us today, and we will help you get on the path of success with the power of #1 CRM leader Salesforce.
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